Store Policy

By submitting an order with Crowned Elite by Marie (or www.crownedelitebymarie.com):

  • You are agreeing that you have read and understand the product description and the processing times

Virgin hair bundles, closures, and frontals : 4 to 7 business days

Ready to ship wigs, lashes, and hair care items: 1 to 2 business days

Custom Wigs: Up to 14 business days

Bring Your Own Hair Wig Construction: Up to 5 business days

Wig Refresh & Wig Revamp: Up to 5 business days

Wig Restoration & Wig Reconstruction: 7 to 14 business days

  • You understand and agree to our no refund/no exchange policy

  • You agree to not file a dispute or charge back for your physical products

  • You understand that once an order is submitted, changes and cancellations can not be made (including item changes, shipping address changes, etc.), and

  • You are verifying that you are the authorized user of the credit/debit card you are using.

For all hair orders and orders over $100, billing and shipping address MUST match. If they do not, Crowned Elite by Marie reserves the right to cancel your order.